Extract the contents of the zip file and drag the app to your Macintosh HD/Applications folder.
Uninstall any instances of Adobe software by running the uninstaller from Adobe Installers folder or by manually moving the applications to trash > Empty trash.Follow on-screen instructions which are pretty user friendly and self-explanatory. Double click to mount the volume and run the cleaner tool. Upon completion, download the Adobe Cleaner tool.Check the Remove Preferences option within the uninstaller window.Double click on the Suite uninstallers to begin the uninstall process.
The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. Here you'll find all the uninstallers for Adobe applications and Suites. The Adobe Creative Cloud Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications.
The Cleaner tool creates a backup of the host file (named hosts_bkup) in the same directory, which you can revert to if a problem occurs.Ī) Select your language from the menu in the upper right.ī) Review the Adobe End-User License Agreement: Click Accept to accept or Quit to decline (if you decline, the script stops).Ĭ) Select an option from the menu in the upper right. Confirm that you want to fix the host file: Type y and then press Enter.
After accepting the End-User License Agreement, type 12 to select the host file option. Then type the number that corresponds to CoreSync and press Enter.Į) Confirm that you want to remove the entry: Type y and then press Enter.į) (Optional) If you're unable to connect to Adobe's servers, repeat these steps to fix your host file. If you are facing issues with file syncing, you might have to remove CoreSync. For example, type 4 (CC Apps) if you want to uninstall a Creative Cloud app.ĭ) Subsequently, to remove an app, select the app that you want to remove by typing the number that corresponds to the app name, and then press Enter. Press Enter.Ĭ) Type the number that corresponds to the option you want to select, and then press Enter. A) Choose your language: Type e for English or jfor Japanese, and then press Enter.ī) Review the Adobe End-User License Agreement: Type y to accept or n to decline (if you decline, the script stops).